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Shipments and returns

BY COURIER

Orders are delivered within 24 to 48 hours (subject to availability displayed on the site and receipt of payment).

Our courier partners are TRAVEL EXPRESS and ACS.

Once your order is taken into account by the carrier, we will provide a tracking number  that allows you to track the delivery of your package.

We advise you to group your items in one order. We cannot group two distinct orders.
 
Your order is covered by insurance damage or theft during transport.
In case of problems, please contact us by telephone on 77 77 73 83.

Particular attention is given to parcels and are covered with a black film for more discretion.
If you are absent at the time of delivery, our carriers will attempts to reach you by phone to schedule an appointment.

In case you are not available, your order will be return to our warehouse and we will contact you to arrange a new delivery.

Installation or services like forklifts or cranes are not included on free deliveries. Prices can be arranged on application. For items under €50.00 it’s likely to have a minimum charge of €3.00.

 

By our own vehicle & personnel

There is a possibility of delivery to your home with our own vehicle and employee of the company for free.

 

Upon request one of our own Skilled technicians can deliver, install and demonstrated the equipment of your purchased. Prices can be arranged on application.

 

Deliveries are during the weekdays (Monday – Friday)

 

Nicosia 09:00 –18:00

Limassol 08:00-18:00

Larnaca 09:00-16:00

Pafos 09:00-16:00

 

Orders outside the town boundaries can be deliver by our own vehicle and personnel to arrange so please call 77 77 73 83 or email info@sonycentercy.com a small fee may be apply.

 

In store collection

You're able to pick up your order in one of our two shops:

Nicosia:          Monday to Friday 9:00 to 13:00 and 15:30 to 18:30
                        Saturday & Wednesday 9:00 to 13:30
Limassol:       Monday to Friday 9:00 to 13:00 and 15:00 to 19:00
                        Saturday & Wednesday 9:00 to 14:00

Summer Times schedule change for Limassol from 15.00 - 19.00 to 16.00 - 19.30 and for Nicosia from 15.30 - 18.30 to 16.00-19.00.

 

When collecting from our store our well trained staff can demonstrated the equipment of your purchased for free.

Televisions can be assembly and tune up for the Local channels upon request for free in store. Please advise the store manager in advance for doing so.

For Nicosia call 22 31 99 41 and for Limassol call 25 37 46 17